Frequently Asked Questions
What is included with each bldblz?
With each bldblz purchase, you will also receive a trading card featuring the bldblz character along with a physical instruction booklet on how to assemble your bldblz collectible.
How do the pre-orders work?
Each pre-order will last a specific amount of time, typically 2 - 3 weeks. There is no limit to how many you can buy. Once the pre-order ends, that specific bldblz will no longer be available to purchase.
Is there a recommended age range for bldblz?
Bldblz pieces are small which pose a choking hazard for young children. That being said, we do not recommend anyone ages 9 or younger participate in building a bldblz due to choking hazard and complexity.
How are bldblz made?
It starts with a hand-drawn sketch which is then turned into a high-res 2D Image. The image is then used to create a 3D model that is approved by our product team. The 3D render is then sent to our production facility to be turned into the final product we call a bldblz.
How do I place an order?
You can place an order on bldblz.com by selecting one of our active bldblz drops currently on the site, adding your desired product to your cart and following the process of checking out by inputting your shipping address and information along with payment method.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Diner's Club, Apple Pay, Google Pay, Meta Pay and Shop Pay.
Can I change or cancel my order after placing it?
Being this is a limited edition preorder model in nature, we do not accept cancellation or changes once the specific bldblz preorder window has ended. If you need to change your shipping address, we must receive any requests to do so within 4 weeks after ther preorder window has ended by emailing support@bldblz.com with your order number and change request. During the preorder window, you can request an order cancellation with our team by emailing support@bldblz.com with your order number. We reserve the right to refuse any order cancellation requests, but we will do our best to accommodate.
Can I receive a refund or exchange my bldblz?
All sales are final, and due to the limited preorder nature of our products, we do not accept refund requests or exchanges.
Do you offer gift options or gift wrapping?
Not at this time.
Will I be charged immediately for pre-orders?
Yes, you will be charged immediately after you place your order.
Where do you ship to?
Besides the USA, we ship to most international markets besides a select few. If you are unsure, please email support@bldblz.com.
What are the shipping costs?
We have a flat rate shipping cost for USA shipping, and other shipping costs are calculated based on your region if you are shipping outside of the lower 48 United States.
How long will it take for my order to arrive?
Typically, orders will arrive to you within 2-3 months after the pre-order ends.
How can I stay up to date on future drops?
You can sign up for emails/texts
HERECan I track my order?
Once a preorder is placed, you will receive an order confirmation shortly after purchase. Once your preorder items are produced and received in our warehouse, you will receive a shipping confirmation via email which will include shipment tracking information.
Do you offer expedited shipping?
Not at this time.
What should I do if my bldblz arrives damaged or has missing pieces?
Please email support@bldblz.com and we will work to resolve any issues. We source spare parts and extra items for each preorder in the event you have a damaged order or missing items and will ensure.
How can I contact customer service?
The best way to get in touch with our team is to email support@bldblz.com. Alternatively, you can also start a virtual chat via the chatbox on our website. Please include your order ID if applicable along with the reason for your message.
Are there any special promotions or discounts available?
When you bundle a bldblz engraved acrylic display case with an order, you will receive $10 off and free shipping. Other promotions/discounts may be available depending on the drop.
Do you offer bulk purchases for collectors?
You can buy as many bldblz as you want during a pre-order.